Notes

What is the challenge? The Knowledge importer only supports .pdf files What is the impact? Tool sprawl - documents must maintain in multiple tools rather than centralized in Aha! Describe your idea. Support uploads of .docx, .xlsx, .dwg

What is the challenge? Currently, Elle can read a PDF file and create a note document but it cannot read images from the PDF and use the images in the output note it creates What is the impact? Creating Aha! knowledge documents from existing PDF ...

What is the challenge? When searching KB's often times customers have videos for their documentation. This leaves a gap in using the KB search because it will not automatically pick up audio from videos or transcripts. What is the impact? lower a...

What is the challenge? Spreadsheets do not appear as an option to add to record templates via the text editor What is the impact? Users cannot include spreadsheets as part of record description templates Describe your idea. Add this option to th...

What is the challenge? Currently when you embed a PDF file within a note it appears in line with the text of a note. Only the text title of the file is discoverable/searchable within a search Within a knowledge base, if a note includes an embe...

What is the challenge? Currently when using the import documents with PDF feature, the PDF document in the note shows as a PDF preview What is the impact? When publishing the note to a knowledge base, it makes it for difficult viewing and scrol...

I know that Aha includes the ability to attach documents at the Product Level. However, at my company, we want to maintain Policies & Procedures, but take advantage of the version control available in SharePoint. We want to link or integrate a...

What is the challenge? Meeting notes are kept in the Research tab of Releases, however sometimes they get entered out of order or other links are added. What is the impact? Less time spent creating custom report views and less time spent n...

What is the challenge? Links that include previews, such as figma or video links can take up unnecessary space in a record description or take time to load before I can make edits and review a record description What is the impact? Slow time to...

What is the challenge? The content for the standard Aha! Knowledge document templates are great. Where there's instructional text, this is actual text content that needs to be changed after a template is selected. It is also light-grey which mak...