Display the total number of search result pages in the Knowledge Base search results
What is the challenge?
Currently, when searching in the Knowledge Base, only the current page is shown, along with Previous and Next buttons. Users have no visibility into how many total result pages exist.
This created several challenges:
U...
What is the challenge?
Knowledge base managers need to track what their end users are searching for in a knowledge base, so that they can add or improve related articles to help users find the information they need.
What is the impact?
Not...
Sarah Moisan-Thomas
28 days ago
in Knowledge bases
0
Planning to implement
Add glossary support for dynamic knowledge base translations
What is the challenge?
The new on-the-fly LLM translation is handy, but it can’t handle specialized terminology. Since translations only exist on the front end, we can’t edit or correct terms that are wrong or inconsistent.
What is the impac...
Ability to support kb URLs with custom subdirectories (slugs) for different user groups/languages
What is the challenge?
We have several documentation sets in Aha! Knowledge serving different user groups and languages, but right now we can only configure a single base URL for each knowledge base. We need to publish different content (sometim...
Guest
3 months ago
in Knowledge bases
0
Future consideration
What is the challenge? There are no statistics on how many users have visited published knowledge base and which pages they have viewed What is the impact? Showing usage enables PO/PM justify the additional subscription for Aha Knowledge and knowi...
Guest
10 months ago
in Knowledge bases
3
Likely to implement
Individual Reviewer Permissions for Knowledge Sites
What is the challenge?
Cannot set different individual permission levels for users within the same permission group on Knowledge documents. When workspace document access is set to "Edit" for one group of Reviewers, all Reviewers inherit edit pe...
Krysta Boyer
3 months ago
in Knowledge bases
0
Future consideration
Add AI query and summarization tools to the backend of Aha! Knowledge for internal authoring
What is the challenge? AI summaries exist on the frontend for customer use, but there’s no equivalent for writers working in the backend. What is the impact? Writers can’t easily query existing content, identify where updates are needed, or scale ...
Guest
5 months ago
in Knowledge bases
0
Future consideration
What is the challenge?
While recent updates have improved shortcut functionality, there is still no quick way to insert dates into a document without manually typing them. This is a feature I frequently used in Notion, where typing commands like...
What is the challenge? Images, especially screenshots, often have white space What is the impact? Enhanced Viewing Experience Describe your idea Having a border option, similar to office application would enhance the look of the image without havi...
Guest
8 months ago
in Knowledge bases
0
Planning to implement
What is the challenge? Aha! Knowledge has limited export options (esp bulk exports), making it difficult to back up or repurpose content. What is the impact? Lack of export functionality limits backups and content sharing options. Describe your id...
Guest
7 months ago
in Knowledge bases
2
Future consideration