Knowledge bases
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10
VOTE
Embed a webpage within a Note in a KB
What is the challenge? When creating documentation to share in a Knowledge Base, sometimes you want to include information from another site. Currently you have to either : Copy and paste that content into the KB, so you have to maintain it in two...
1
Future consideration
7
VOTE
Add "Increase Indent" and "Decrease Indent" buttons to the Knowledge Base toolbar
What is the challenge? Too many clicks to increase or decrease text/paragraph indent; currently, we have to select those options from the List dropdown What is the impact? Wasted time Describe your idea Add "Increase Indent" and "Decrease Indent" ...
3
Future consideration
8
VOTE
Add option to customize CSS to the KB
What is the challenge? Customers who want a tailored KB experience for users want options to further customize this. What is the impact? This would allow customers more flexibility to customize their KBs to their own brand and the experience they ...
1
Future consideration
8
VOTE
Public Users Watch and Subscribe to Knowledgebase Articles being Published.
What is the challenge? We would like to use Knowledgebase Advanced to track things like User Documentation, FAQs, and Release Notes and make this available publicly. However we need a way to disseminate this information to our users who have want ...
0
Future consideration
1
VOTE
Adding Links to Ideas should point to external page if available
What is the challenge?
When using Knowledge and inserting links to Ideas for possible future additions, the link using the # feature links to the internal Aha URL
What is the impact?
Non Aha users are sent to a page they can't access
D...
0
Future consideration
1
VOTE
7
VOTE
Schedule when a document will be published to a KB
What is the challenge? You need to manually publish Knowledge base updates. What is the impact? If you are planning a release or something similar you may want to publish the updates to go out automatically. Describe your idea Add ability to sched...
0
Future consideration
6
VOTE
Ability to change color and remove table borders in Notes
What is the challenge? When creating a table in Knowledge, I'm unable to remove borders or change their color What is the impact? If I need to lay the page out in a specific way, one way to accomplish this is to use a table; however, I don't alway...
0
Future consideration
6
VOTE
Streamline the way that we create a text-link to a different page in a Knowledge Base
What is the challenge? Creating a link from one topic to another takes too much time. Currently, you need to: 1) Go to the destination topic and copy its URL, 2) Return to the topic in which you want to create the link, 3) Select the text to be li...
0
Future consideration
7
VOTE
Install new fonts for Knowledge Base
What is the challenge? We would like to use a Knowledge Base for external user access; however, without the ability to use our branded font, it is a challenge What is the impact? Misalignment with branding materials Describe your idea We would lik...
0
Future consideration
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