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Share your product feedback

Status Future consideration
Categories Knowledge bases Notes
Created by Emily Yankush
Created on Apr 1, 2024

Embed a webpage within a Note in a KB

What is the challenge?

When creating documentation to share in a Knowledge Base, sometimes you want to include information from another site.

Currently you have to either :

  1. Copy and paste that content into the KB, so you have to maintain it in two places

  2. Only provide a link, so the user has to click out of the KB to view the information

What is the impact?

This would allow for easier consolidation of customer-facing information.

Describe your idea

Allow embedding of another webpage in a Note shared in a KB

  • Attach files
  • Guest
    Apr 5, 2024

    A perhaps common use case is to embed a frame showing a Swagger UI page for a product that publishes details of API functionality in its knowledgebase. For this scenario, an alternative could be to build a dedicated Swagger UI component (I believe there's a library available for this purpose) available for Aha! Knowledge users to add to a document; if such a component could be configured to render an OpenAPI definition hosted elsewhere, that would obviate the need to embed another page at least for this use case.

  • +1
2 MERGED

Embed external pages in knowledge base

Merged
What is the challenge? Knowledge bases can link out to external pages/services but do not currently support embedding. What is the impact? Ability to embed pages will allow users to remain within the knowledge base while consuming external informa...
Brittany Rhoney 10 months ago in Knowledge bases 0 Future consideration