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PINNED Share clips from customer interviews
What is the challenge? When reviewing and analyzing interviews, I want to clip moments from interviews so I can easily share then with my team and stakeholders. It is not easy to share a section of the video where a customer describes the challe...
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    Enhance the Audit History API to provide complete user information for both custom User-type fields and system User-type fields. For custom User-type fields, in addition to the existing raw_value (user IDs), expose the corresponding user email addresses (similar to the email_value field returned by the entity retrieval APIs). This would eliminate the need for additional user lookup API calls and keep the Audit History API consistent with the entity retrieval APIs. For system User-type fields (such as Assigned To, Created By, etc.), enhance the Audit History API to expose the underlying user identifiers and email addresses, rather than only the display names. Providing user IDs and email values would enable reliable processing of audit records, avoid ambiguities caused by duplicate display names, and offer a consistent experience across all User-type fields. These enhancements would improve API consistency, reduce integration complexity, and make audit history processing more reliable for customers integrating with Aha!.

    What is the challenge? The Audit History API currently provides limited information for User-type fields. For custom User-type fields, it exposes only the user IDs (raw_value) without the corresponding email addresses. For system User-type fields ...
    Guest 4 months ago in API 0 Future consideration

    today() in custom worksheet fields

    make this value available in custom worksheets.
    Guest almost 7 years ago in Worksheets 11 Future consideration

    Ability to identify primary contact for an organisation

    What is the challenge? We are using the Organisation data for maintaining information related to our customers, such as ideas etc. When we need to communicate with a customer regarding something such as an update that affects them, usually they ...
    Guest over 1 year ago in Ideas 0 Future consideration

    Ability to track key results values over time

    What is the challenge? When OKRs are enabled, there are 3 fields to track: Target metric Starting metric Current metric However, there is no ability to track changes to these values over time. The need is highest for the "Current metric" field. Wh...
    Emily Yankush almost 2 years ago in Strategy 1 Future consideration

    Let me arrange the tabs on my work item view.

    What is the challenge? As a PM, I use the same 5 tabs all the time: Overview, Automation, To-Do, Related, and History. 3 or 4 of them are in the overflow menu [...] on the right. What is the impact? It takes like 20 clicks to do the 3 things I ne...
    Guest 6 months ago in Application 0 Future consideration

    Related information shall offer customizing option

    What is the challenge? Currently on related tab not very section does offer the option to view information in report (ie People also voted for) currently the columns with information displayed do not offer option to add a column of information...
    Guest 6 months ago in Ideas 0 Future consideration

    Improve the UX for attaching files to support requests

    What is the challenge? Clicking "Attach files" in the Get help from an expert > Email support, replaces any previously attached files. What is the impact? Confusing experience when attaching multiple files: The form accepts multiple files, b...
    Ben Hollier 6 months ago in Application 0 Future consideration

    Allow adding overall AI interview summary to the "Highlights" section and reports

    What is the challenge? The "Summary" option under the AI Assistant heading for an interview creates a helpful summary of the overall interview. There is no way to pull that summary into the "Highlights" section or into reports generated from Dis...
    Maria Plotkina 12 months ago in Discovery 4 Planning to implement

    Support async feedback data import into Aha! Discovery

    What is the challenge? Aha! Discovery currently only supports live video discussions but some teams also want to facilitate async online feedback, akin to empathy sessions. What is the impact? Insights from async online feedback discussions can't ...
    Jack Parr over 1 year ago in Discovery 3 Future consideration

    Now Next Later roadmap Customize cards: Epic was created from promoted idea

    What is the challenge? We want to show we are releasing things our customers ask for. Currently, there is no way to show that this epic came from a portal submitted idea on a now, next, later roadmap. What is the impact? Our customers are left won...
    Guest over 1 year ago in Roadmaps 1 Future consideration
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