What is the challenge? The order of statuses in a workflow controls two unrelated things at once: which status is pre-selected as the default when a new record is created, and the left-to-right column order in Kanban boards and pivot grid report...

What is the challenge? Some of the pre-existing feature or release fields that tie to our Strategy (i.e. Initiatives & Goals) have an option to "Add Initiative" or "Add goal" directly from the drop down Competitors does not have this optio...

What is the challenge? When a customer comments on our KB article (by voting it thumbs up/thumbs down and then providing feedback), they sometimes give feedback on the product rather than the article. What is the impact? Product feedback should g...

What is the challenge? Currently, Ideas are not a mappable record in the Ideas integration. What is the impact? It is not possible to send Idea records to Smartsheet, or receive updates back. Describe your idea. Add Idea records to the available...

When using master releases, it is not possible to select the release template for the sub-releases to be created. Which means the workflow to date looks like this: Create a master release Resist the temptation to select the products in the produc...

We want to know who is for and who is against an idea (like a youtube video where you can vote up or down)

What is the challenge? When goals are added as a field to records (epics, features, etc.) in list reports, only the goal name appears with grey background- the goal color doesn't display. What is the impact? With goal colors displaying in ...

What is the challenge? In our epic layout we have defined some mandatory custom fields that PM need to fill in and these changes were done recently. However, we see PM's creating epics without mandatory fields by using 'Duplicate epic' option whic...

I'm wondering if it is possible to make Aha! Ideas chart cumulative.I wanted to see the ideas resolutions overtime, but discovered it's not possible.

The duplicate idea detection appears to rely heavily on shared keywords, which leads to unrelated ideas being suggested as duplicates. For example, in our language support workspace, any idea that includes the word “language” is surfaced as a pote...