What is the challenge? When statuses are mapped as bi-directional in integrations (Jira etc.) - transitioning rapidly between statuses in a fixed workflow in Aha! does not send each transition to the dev tool. With a fixed workflow in the dev tool...

For instance to indicate which budget holder / budget code a user is linked to.

What is the challenge? Idea Portal forms do not allow the use of organization fields (despite having ideas advanced activated). Due to this, a custom field has to be created to capture customers names at the time of idea submission. (We do not h...

What is the challenge? On insights reports, highlight cards do not display the customer organization name or their associated ARR. This makes it hard to quickly understand which customers are represented and how important they are from a revenue p...

What is the challenge? Currently, a user's workspace user permission will trump any workspace custom role permissions All owner and contributor workspace actions are not included in custom roles (i.e. create record). This means workspace custo...

What is the challenge? When applying a workspace template, even if the settings are marked as unlocked in the template, once applied to a workspace the existing workspace settings will still be changed. This is not always the desired experience. I...

What is the challenge? When in dark mode, the colors appear different on things like charts, and it's easy to build a chart or other visual that does not appear correctly to light mode users. What is the impact? Right now I have to go to light mo...

We would like a single ideas portal to support both JWT authentication for Salesforce idea submission and SAML-based SSO for internal agents, instead of requiring separate portals for each authentication method.

What is the challenge? Security policy requires all internal employees to use their Aha! user account to access ideas portals. Portal user accounts are not permitted. Security policy also requires that access to workspace data is limited, exce...

What is the challenge? Custom layouts can be applied to to-dos and to-dos can be created from automation rules associated to records. When setting up a to-do none of the custom fields display for users to set. What is the impact? Users have to adj...