Idea submitters must select a workspace before describing their idea. When you have a lot of workspaces, customers can struggle to identify the right destination — particularly when workspace names are similar.
Ideas are frequently submitted to the wrong workspace or duplicated. Product teams must reroute and merge ideas manually, creating overhead and delaying review by the appropriate team.
Use Elle at the start of the idea-submission flow, before requiring a workspace selection. Submitters could just be presented with the option to enter a name and description before selecting a workspace, and Elle would use the details of the idea and workspaces to recommend the most relevant workspace.