We want to exclude weekends during the automation rule calculation involving days.
Impact on the SLA for ideas that gets submitted and actioned.
The scenario is when an idea gets submitted, the idea would be created in a custom status of "Submitted". We then want to have an SLA of 5 days before when we want the idea to be actioned upon and moved to "Needs Review". So in a scenario where an idea is submitted on a Friday, without having the ability to exclude weekends, there will be an impact on this SLA where the product manager would be reviewing only the following Monday.