What is the challenge? |
Data in Smartsheet "Contact List" Field cannot sync to Aha "Assign to User" Field, even if the user in available for selecting in the Assign to User field. Here are the error messages we saw
Unable to submit form. Please contact support@aha.io if this error persists. Request ID: 908177db-e7b0-4a2b-bc37-15fbd1082bbe
An error occurred contacting Smartsheet: Error converting <AhaServices2::Mapping 7488730793463684 <=> assigned_to_user >: undefined method `with_indifferent_access' for an instance of String We did not test the Aha "Users" field but we suppose we might experience the same issue. |
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What is the impact? |
Impact: High (No workaround Available) Aha is not able to receive user update from Smartsheet. |
Describe your idea |
We regard this as a bug that should be fix. |
We have just shipped a fix for this issue. Please reach out to us at support@aha.io if you have any questions.
Tested and confirmed this issue had been fixed. Thank you for all the efforts fixing this.