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PINNED Share clips from customer interviews
What is the challenge? When reviewing and analyzing interviews, I want to clip moments from interviews so I can easily share then with my team and stakeholders. It is not easy to share a section of the video where a customer describes the challe...

All ideas

Support reuse of project/workspace prefixes

What is the challenge? Workspace prefixes become part of every record ID, so once a prefix has been used it is treated as unavailable for reuse even when the user believes it is no longer in use. This creates a frustrating experience when a us...
James Harris 3 months ago in Roadmaps 0 Future consideration
172 VOTE

Better UX and configuration options for user story maps

What is the challenge? User story maps only work with certain record types and you can't change how the cards look. This makes it hard for teams who organize their work differently. For example, our team tracks user stories as requirements inste...
Nathaniel Collum 11 months ago in  0 Likely to implement

Surface the total token cost per app

What is the challenge? Understanding the total cost it has taken to build an app is important to ensuring we can track ROI of the app. It can also be a factor in how we charge or price the app to customers or internal stakeholders Describe your i...
Guest 2 days ago in Builder 0 Future consideration

Hide status field from custom layouts for documents when not available

What is the challenge? If you do not have Knowledge Advanced, you cannot enable status workflows for documents; however, users are shown the option to add the standard status field to document custom layouts What is the impact? This can cause con...
Stephanie Lechner 3 days ago in Settings 0

Ability to add Schedule Phase Milestones

What is the challenge? Need to show milestones and activities within a Schedule Phase What is the impact? Not clear on gantt chart if a milestone doesn't get sequeneced within a schedule phase as oppoed to a schedule. Describe your idea. Ability...
Guest 3 days ago in Roadmaps 0 Future consideration

Bulk option to add suggested improvement requests to themes

What is the challenge? currently there only is the option to add single suggested improvement requests to a theme What is the impact? faster and more effective option to add improvement requests to themes. Describe your idea. add bulk adding opt...
Guest 11 days ago in Ideas 0 Future consideration

Disable users in bulk using CSV import

What is the challenge? When managing many thousands of users (15K+), it is slow using "search and select" to disable hundreds of users in bulk using the user interface What is the impact? Administrators are spending a meaningful amount of time (h...
Dale Potter 11 days ago in Settings 0 Likely to implement

Allow pre-approval for Elle to complete scheduled tasks

What is the challenge? Scheduled tasks require you to manually approve each action Elle proposes, even for predictable, low-risk workflows. This limits automation for recurring tasks such as creating to-dos, adding comments, and notifying spec...
Jessica Morgan 23 days ago in AI assistant (Elle) 0 Future consideration

Custom fields for entity themes

What is the challenge? no custom field definition available for the entity of themes What is the impact? in case of many themes existing it might be hard to distinguish responsibility Describe your idea. add option to create custom fields for ...
Guest 11 days ago in Ideas 0 Future consideration

suggested themes: highlighted items by search -> add to theme option

What is the challenge? when taking a look at the suggested themes representation and running a search on the ideas that than get highlighted in various selected themes it is not possible to add a theme for those very highlights What is the impact...
Guest 11 days ago in Ideas 0 Future consideration