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Knowledge bases

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Label cannot be copied in domain documents. Need to manually create one.

What is the challenge? Copying labels What is the impact? Ineffienct to reuse labels in documents Describe your idea Make it copy-able!
Guest 28 days ago in Knowledge bases 0 Future consideration

Bullet points in callout boxes

What is the challenge? sometimes I have big callout boxes with a bulleted list, but it's not possible to include a bulleted list in there, just in front What is the impact? it would look more organized Describe your idea have the option of a bulle...
Guest 6 months ago in Knowledge bases 1 Future consideration

When we import a Word doc, aha sets up the topic hierarchy automatically in the KB based on Word styles

What is the challenge? After importing a Word doc with many subtopics into a KB, we have to manually create the document's subtopics and sub-subtopics in aha and move the text to each one. What is the impact? A great amount of time to accomplish t...
Guest 5 months ago in Knowledge bases 1 Future consideration

Redirect feature to maintain a single link for time-sensitive documents like release notes

What is the challenge? Currently we'll have to change the links on the home page and create or manually redirect new links for our product/support teams to share release notes documents. This is especially problematic for teams that release freque...
Guest 12 months ago in Knowledge bases 0 Future consideration

Use Lucid and Draw.IO for Diagramming and using diagramms cross solutions

What is the challenge? Creating a TAM - Architecture Diagramm and store it centrally,use it in AHA, use in in Confluence,us it in any other source.... today the diagramm gets copied and stored redundant, makes it a challenge to keep it updated on ...
Guest 5 months ago in Knowledge bases 3 Future consideration

Automatically update anchor links when heading name is changed

What is the challenge? When we update the text of a heading in Aha! Knowledge, any links to that heading on a page are not automatically updated with the new text, which breaks the link. e.g. This is a heading #this-is-a-heading When I change "Thi...
Guest 9 months ago in Knowledge bases 0 Future consideration

Embed a webpage within a Note in a KB

What is the challenge? When creating documentation to share in a Knowledge Base, sometimes you want to include information from another site. Currently you have to either : Copy and paste that content into the KB, so you have to maintain it in two...
Emily Yankush over 1 year ago in Knowledge bases / Notes 1 Future consideration

Adding Links to Ideas should point to external page if available

What is the challenge? When using Knowledge and inserting links to Ideas for possible future additions, the link using the # feature links to the internal Aha URL What is the impact? Non Aha users are sent to a page they can't access D...
Guest about 2 months ago in Knowledge bases 0 Future consideration

Add "Increase Indent" and "Decrease Indent" buttons to the Knowledge Base toolbar

What is the challenge? Too many clicks to increase or decrease text/paragraph indent; currently, we have to select those options from the List dropdown What is the impact? Wasted time Describe your idea Add "Increase Indent" and "Decrease Indent" ...
Guest 12 months ago in Knowledge bases 3 Future consideration

Add option to customize CSS to the KB

What is the challenge? Customers who want a tailored KB experience for users want options to further customize this. What is the impact? This would allow customers more flexibility to customize their KBs to their own brand and the experience they ...
Maria Plotkina about 1 year ago in Knowledge bases 1 Future consideration