What is the challenge? Certain copyright, legal, etc. information must be included on each KB page. Right now, this text would need manually added to the bottom of each article. If it ever needed changed, each article would need edited. What is th...
Edit the documents in a KB outside of the existing parent line
What is the challenge? Currently when you create a knowledge base , you select the root document to publish. Any child notes nested underneath it are included as well. There is a need to edit the documents in a KB in a broader way. How would you s...
What is the challenge? Knowledge base content can be stored in the same workspace the product team uses to set strategy, track features, etc. However, just because someone has the ability to edit Roadmap data does not mean they should have the abi...
Make the Preview button available for all users with edit access to Aha Knowledge
What is the challenge? We have editors working in Aha! Knowledge that would like to use the Preview button even if they don't have access to publishing, but the two seemed to be tied. What is the impact? Allows all editors to get a look at what th...
Add option to keep individual document header images proportional across screen sizes
When you add an individual header image to a published Knowledge base article, the image will shift depending on the end user's monitor and screen size, sometimes covering up important visuals. There is a "Proportional" option for the overall KB b...
What is the challenge? Need to create many KB; would like to create one as a standard and then create the others by duplicating that first one. What is the impact? Saves a lot of work/time. Describe your idea Create command to clone one perfect KB...
What is the challenge? In AI search results for a knowledge base, HTML entities in document titles are not rendered as the intended character. AI search results: "According to the Preferences & Settings article:...
" Actual document title:...
What is the challenge? Customers would like to configure a custom domain for their KBs. How would you solve it? Allow the user to specify a custom domain, similar to what already exists for ideas portals. What impact would it make? Easier access t...
What is the challenge? When retrieving document data through the API, tags are not included What is the impact? API users Describe your idea Include tag data when using the API for documents
Allow Setting the Knowledgebase Homepage Meta Title
What is the challenge? The knowledgebase title is set to "Home Page" and cannot be customized. What is the impact? Vague title in the browser tab, SEO Describe your idea A field to set the title of the KB homepage