Aha! Knowledge owners should have the ability to create and manage document collections
What is the challenge?
Currently individual Aha! Knowledge add-on users can't create and manage document collections
What is the impact?
Their ability to manage knowledge bases is impacted as it requires a Customization Admin to create and...
Terence Osmeña
about 1 month ago
in Knowledge bases / Notes
0
Future consideration
Bulk edit workspace sharing permissions on documents
What is the challenge? I have a need to hide a folder of documents in my Knowledge Advanced hierarchy. I am working on a new idea. And I am laying it out in notes under a folder, to keep the thoughts together. I don't yet know how many documents I...
Melissa Hopkins
about 1 year ago
in Knowledge bases
0
Future consideration
What is the challenge? sometimes I have big callout boxes with a bulleted list, but it's not possible to include a bulleted list in there, just in front What is the impact? it would look more organized Describe your idea have the option of a bulle...
Guest
6 months ago
in Knowledge bases
1
Future consideration
When we import a Word doc, aha sets up the topic hierarchy automatically in the KB based on Word styles
What is the challenge? After importing a Word doc with many subtopics into a KB, we have to manually create the document's subtopics and sub-subtopics in aha and move the text to each one. What is the impact? A great amount of time to accomplish t...
Guest
5 months ago
in Knowledge bases
1
Future consideration
What is the challenge? Those managing a KB want to know if pages are helpful to their end users, but there currently is not way to ask for feedback. How would you solve it? Add a widget at the bottom of each KB page to ask for feedback. This could...
Redirect feature to maintain a single link for time-sensitive documents like release notes
What is the challenge? Currently we'll have to change the links on the home page and create or manually redirect new links for our product/support teams to share release notes documents. This is especially problematic for teams that release freque...
Guest
12 months ago
in Knowledge bases
0
Future consideration
Links to a Specific Heading on a Different Page Not Always Working
What is the challenge? A given link on page A is supposed to take the user to a specific heading on page B. Clicking the link displays page B but not to the heading. What is the impact? Users are not taken to the correct information when clicking ...
Use Lucid and Draw.IO for Diagramming and using diagramms cross solutions
What is the challenge? Creating a TAM - Architecture Diagramm and store it centrally,use it in AHA, use in in Confluence,us it in any other source.... today the diagramm gets copied and stored redundant, makes it a challenge to keep it updated on ...
Guest
5 months ago
in Knowledge bases
3
Future consideration
Automatically update anchor links when heading name is changed
What is the challenge? When we update the text of a heading in Aha! Knowledge, any links to that heading on a page are not automatically updated with the new text, which breaks the link. e.g. This is a heading #this-is-a-heading When I change "Thi...
Guest
9 months ago
in Knowledge bases
0
Future consideration