RELATED IDEAS
Multi select drop down box custom field
I want to add a multi-select custom field to the ideas portal but I can't currently do so. We use the Ideas Portal as a mechanism for internal people to request new features they need for client implementations and need a multiselect so they can choose from a list of benefits to the business. I know the 5 options I want to give people in a drop down box and I’m happy for them to select as many as apply (although they must select at least one). Ideally, the selection would be via a multi-select checkbox (like applying labels in gmail) but I could live with “Ctrl +” then selecting each option.
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ADMIN RESPONSEFeb 23, 2016
This can be achieved through the "Pre-defined tags field." You can set a pre-defined list of choices and allow users to select multiple values.
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I agree, this is a terrible workaround and is not clear to the user. A simple multi-select would be much more useful.
And just noticed you changed the status to "already exists" - grateful if you could change back to "needs review" as per my previous comments!
Thanks for getting back to me. Justin showed me the work around you're referring too and it's not a great solution from a UX perspective - I don't want to confuse people by creating tags when they select options from a drop down box... just seems odd which is exactly what I don't need when I'm already struggling with user adoption. Hence why I requested a multi-select drop down box - it's a common field type so hopefully you can add it to your backlog.