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Share your product feedback

Status Planning to implement
Categories Knowledge bases
Created by Guest
Created on Nov 11, 2025

Make 'Copy a KB' create a COMPLETE copy

What is the challenge?

Copying a KB does not include banner and logo:

⚠️ Notable Differences (Only Found in the Copy vs. Original)

Homepage banner

  • The original knowledge base has a banner image configured.

  • The copy does not — “Remove banner image” option is present but no actual image shown.

Homepage logo

  • The copy’s homepage logo area is blank (“Remove logo image” button missing).

  • The original has a logo displayed.


What is the impact?

Extra work for creation of new KB

Describe your idea

Include the homepage banner and homepage logo when copying a KB.

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