Enable AI assistant to reference externally sourced company best practices and policies in every chat - Merged

The challenge is similar to Enable AI assistant to reference company best practices and policies in every chat

Rather than only sourcing KB, many organizations have a myriad of tools as the knowledge repositories (Sharepoint, Confluence, ALM Tools, ServiceNow). In many organizations, Product lives in Aha!, Engineering in both Confluence/ServiceNow, ALMs, Operations in SharePoint/Confluence

The ability to use a connector to connect and authenticate to these external sources and utilize Retrieval-Augmented Generation (RAG) to enrich the AI Assistant's recommendations or responses would greatly enhance the adoption of the AI Assistant without having to replicate "sources of truth."