What is the challenge? |
404 pages are not customizable and therefore do not fit in with the company's CD. It is not possible to include additional links on the page that could be helpful to the user. |
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What is the impact? |
Users may be confused because they do not know whether this 404 page belongs to the expected company website. The customer's problem could be simplified if they were presented with relevant links that would help them in their search. |
Describe your idea |
Add a 404 template field under “Branding,” as is already possible for headers and footers. In addition, add a CSS field to customize styles. |