What is the challenge? |
You cannot hide empty fields in the Idea portal layout, however you can do so in other object layouts. |
What is the impact? |
We’d like to use custom fields to represent sub-categories within the idea layout. To do this, we’d create a set of sub-categories that map to each primary category. Then, we’d use the STEP functionality to display the appropriate sub-category field only when its corresponding primary category is selected. Our goal is to display the selected sub-category on the idea layout so users can see what they chose. However, with the current setup, we’d need to include all possible sub-category fields on the layout. This results in most of them appearing blank, which clutters the view and may be confusing to users. |
Describe your idea |
Include the ability to hide empty fields in the idea portal layout. |
Custom fields on the ideas portal are always hidden if they are empty. Please let us know if you would like that to behave differently.