What is the challenge? |
When "Use Jira and overwrite Aha!" is selected, there is a full sync of all fields, allowing fields to update in Jira. But, when "Use Aha! and overwrite Jira" is selected, that same full sync is not performed, and one-way mapped fields from Jira to Aha! are not updated. |
What is the impact? |
Records must be manually re-sync'd after integrating with Jira to be sure both records are updated |
Describe your idea |
Perform the same full sync on both records when linking to an existing record. |