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Status Shipped
Categories Jira
Created by Guest
Created on Oct 16, 2024

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Ability to sync Jira's "Team" bidirectionally

What is the challenge?

Out-of-the-box Jira field values cannot be synced, causing the inability to bidirectionally sync that field between Aha and Jira.

What is the impact?

Aha is meant to be the singular solution for Product teams to set their strategy and document the details of their individual work items. Without the ability to set all necessary fields in Aha, it requires the Product team to navigate multiple solutions (Aha and Jira) to create complete records.

Describe your idea

Enhance the Aha/Jira integration capabilities so that out-of-the-box fields (and their corresponding values) can bet set in Aha and bidirectionally sync.

In our case, we use the "Team" field in Jira to allocate work to a specific engineering team. Today, that field can only be set in Jira and one-way sync from Jira to Aha.

Why can't we map that field in the integration settings, and a regular field value update occurs so that we can actually set that value in Aha and both systems are in sync?

Release time frame 1 month
  • ADMIN RESPONSE
    Sep 4, 2025

    We’ve just released an update that makes it possible to sync the native Jira Teams field with Aha! Roadmaps. 🎉

    To enable this, you’ll need to provide your Atlassian Organization ID in the Configure account step of integration settings.

    How to find your Organization ID:

    1. Sign in at admin.atlassian.com with an administrator account.

    2. Select your organization from the grid menu.

    3. In the left-hand navigation, click Teams.

    4. Copy the organization ID from the URL (for example: https://admin.atlassian.com/o/{organization-id}/teams).

    5. Paste this ID into the Organization field in Aha!

    Once added, you’ll be able to map the Jira Teams field.

    If you don't see the team field, you may need to click "Reload configuration."

    It's also worth noting Jira's API denotes the team field as a custom field.

    Please reach out to us at support@aha.io if you need any assistance getting started.

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8 MERGED

Allow Jira Team Custom Field to Integrate with Aha! Predefined Choice Fields

Merged
What is the challenge? The Jira Team field in Jira can only be mapped to string-based fields like notes and text fields. There is no way to configure this field with predefined choices that match the available teams in Jira. What is the impact? Us...
Justin Paulson about 1 year ago in Jira 0 Shipped
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