Who would benefit? |
Align terminology with what we use it for Early adopter/BETA |
What impact would it make? |
Make it easier for the team to adopt it |
How should it work? |
Custom terminology like other aha! features. |
Empathy sessions were sunset on April 11, 2025. Customers told us they instead prefer live calls with customers. If you are looking for a way to manage your customer interviews, we recommend Aha! Discovery.