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Status Future consideration
Categories Account settings
Created by Guest
Created on Sep 13, 2022

Add ability to view more than 20 users at a time from Account Settings

Adding the ability to view more than 20 users at once, preferably through a drop-down selector (20,50,100,500,1000) would make bulk edits of user permissions easier for administrators. Currently if you select a user and then navigate to the next page of 20 users, it does not allow you to retain the prior selected users, so all bulk edits either need to be performed against all users or a page of 20 users at a time if a lesser amount is needed. While lack of this feature does not significantly impact me as an administrator currently, I expect it to in the future as we expect our user base to expand.

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  • Guest
    Jan 9, 2026

    Recently, I encountered a challenge while attempting to bulk import approximately 300 users into the system. While assembling the import file was straightforward, I inadvertently set user permissions for each individual workspace, which became significant later on.

    Upon completing the import process, I encountered an error. The backend job logs suggested reaching out to Aha support for assistance. The following day, when I revisited the user section, I noticed that the records indicated as failed during the import still appeared, but there was a notable issue.

    Next to each user's name, their assigned workspace or business unit was displayed, and I found that the imported users had been assigned to each workspace individually. In an attempt to streamline this, I used the bulk selection feature to modify the permissions to the Company level. However, this feature only works on a page-by-page basis, making it cumbersome for a large number of users. Despite my efforts, the permissions did not update as expected.

    To correct the issue manually, I had to select each user individually, change their permission to "Viewer" at the Company level, and then switch it back to "Reviewer" for the changes to reflect accurately. This process was time-consuming and inefficient.

    Fortunately, the Aha Engineering team is kind enough to assist by removing the problematic users via the backend, allowing me to retry the import process with the correct permissions.

    What it should look like

    Bob Squarepants

    Company (Reviewer)



    What my import resulted in

    Bob Squarepants

    Company (Reviewer)
    Workspace 1 (Reviewer)
    Workspace 2 (Reviewer)
    Workspace 3 (Reviewer)
    Workspace 4 (Reviewer)
    Workspace 5 (Reviewer)
    Workspace 6 (Reviewer)