As a moderator of an empathy session, I would like to be able to pre-populate a list of questions so that when the session is started, each question can be quickly added to the discussion at the right time without needing to copy/paste.
Empathy sessions were sunset on April 11, 2025. Customers told us they instead prefer live calls with customers. If you are looking for a way to manage your customer interviews, we recommend Aha! Discovery.