What is the challenge? We have been using notes in Aha! to capture customer interviews and meetings, usually using the customer interview template. Now we want to transition those into Aha! Discovery interviews so we can use all those great capabi...
Kelly Sebes
4 months ago
in Discovery
0
Future consideration
What is the challenge? It is often hard for product managers to contact the real end-users of their products or users of a specific feature. What is the impact? Product teams only hear feedback filtered through the lens of a buyer or key contact o...
Kelly Sebes
4 months ago
in Participants
0
Future consideration
What is the challenge? Aha Discovery provides the ability to add Quotes and insights from meeting transcripts, but no ability to add Quotes or Insights from emails. What is the impact? Would make the emails more functional as we could solicit feed...
Guest
4 months ago
in Inbox
0
Future consideration
What is the challenge? After I conduct an interview, I have some things I want to follow up on or tasks to complete that are related to the interview. For example, maybe I want to upload my transcript to the interview, send the customer a thank yo...
Jordan Kiga
4 months ago
in Discovery
0
Future consideration
Import transcribed audio recordings into empathy sessions
Part of our research ops process includes live, in-person, sessions with single and multiple users which we record and have transcribed. However, bringing those conversations into an Aha! Empathy Session is a BIG pain in that we have to copy/paste...
Make it easier to capture and track Organization-specific customer notes
Our PMs talk to customers all the time. We want to use Aha for basic CRM such that anytime one of us talks to an organization, we capture an indexed, searchable note for that customer detailing who, what, when, and topics. Maybe we're interviewing...
Guest
over 2 years ago
in Interviews
5
Future consideration
We provide some great options for importing documents into Aha! Knowledge but the options for Discovery are much more manual. It would be useful in the native importers and in the Chrome extension to be able to specific not just the workspace but ...
Peter Whisenant
2 months ago
in Discovery
0
Future consideration