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Discovery

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Keyword notifications for interviews

What is the challenge? I don't have time to attend every call or read every interview transcript. But I need to keep up-to-date on any customer mentions of features that I am the PM for. What is the impact? I miss out on insights about my ...
Kelly Sebes 2 months ago in Interviews 0 Future consideration

Integrate Aha to Gong

Our customer facing teams use Gong and collect all kinds of great detail. If they could easily tag those meeting snippets and send to Aha it would make their submission of ideas with evidence that much more efficient. ProductBoard already has this...
Guest over 4 years ago in Discovery integrations 1 Future consideration

Create a reel (snippets) of customer interviews

What is the challenge? Convincing stakeholders of a key product decision can be quite tough. Learning and insights are helpful but having a snippet from a customer interview would be very helpful. What is the impact? Having a reel of customer insi...
Shawn Zenz 3 months ago in Insight reports 0 Future consideration

Convert notes to interviews

What is the challenge? We have been using notes in Aha! to capture customer interviews and meetings, usually using the customer interview template. Now we want to transition those into Aha! Discovery interviews so we can use all those great capabi...
Kelly Sebes 4 months ago in Discovery 0 Future consideration

In-app participant recruiting

What is the challenge? It is often hard for product managers to contact the real end-users of their products or users of a specific feature. What is the impact? Product teams only hear feedback filtered through the lens of a buyer or key contact o...
Kelly Sebes 4 months ago in Participants 0 Future consideration

Ability to Add Quotes from email

What is the challenge? Aha Discovery provides the ability to add Quotes and insights from meeting transcripts, but no ability to add Quotes or Insights from emails. What is the impact? Would make the emails more functional as we could solicit feed...
Guest 4 months ago in Inbox 0 Future consideration

Add to-dos on Interviews

What is the challenge? After I conduct an interview, I have some things I want to follow up on or tasks to complete that are related to the interview. For example, maybe I want to upload my transcript to the interview, send the customer a thank yo...
Jordan Kiga 4 months ago in Discovery 0 Future consideration

Make it easier to capture and track Organization-specific customer notes

Our PMs talk to customers all the time. We want to use Aha for basic CRM such that anytime one of us talks to an organization, we capture an indexed, searchable note for that customer detailing who, what, when, and topics. Maybe we're interviewing...
Guest over 2 years ago in Interviews 5 Future consideration

Import documents into Discovery more easily

We provide some great options for importing documents into Aha! Knowledge but the options for Discovery are much more manual. It would be useful in the native importers and in the Chrome extension to be able to specific not just the workspace but ...
Peter Whisenant 2 months ago in Discovery 0 Future consideration