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Knowledge bases

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Add PDF preview option to KBs

What is the challenge? It can be helpful to share PDF with your audience/stakeholders for use cases such as: Forms Scanned documents Heavily formatted documents However, today they can only be shared as a link to download a document. What is the i...
Emily Yankush 10 months ago in Knowledge bases 0 Future consideration

Support Scribe media embedding

What is the challenge? Scribe provides the ability to produce high quality product SOP's fast and being able to embed them into an existing Aha based product knowledgebase would be helpful. What is the impact? Allows streamlining product documenta...
Guest 5 months ago in Knowledge bases 0 Future consideration

Drag & Drop for Callout Boxes

What is the challenge? I want to include a callout box in a numbered list, but I can't. It's either making the whole list a callout box or when copying a callout box it's just taking the sentence, but not the box What is the impact? I cannot use c...
Guest 5 months ago in Knowledge bases 0 Future consideration

Preview before download

linked documents will be downloaded directly What is the impact? user might not like this Describe your idea before the download the linked document could be shown in a preview window. Where they can then click Download
Guest 6 months ago in Knowledge bases 0 Future consideration

Bulk update for full width in knowledge bases

I would like to be able to set the width for my public knowledge bases in bulk. This would be a HUGE time saver. It is extremely time consuming to edit notes to be “full width” one at a time if you did not notice this setting when first creating o...
Scott Goldblatt about 1 year ago in Knowledge bases 0 Future consideration

Reusable images in knowledge bases

What is the challenge? Repeatable graphics that are used across multiple knowledge bases and documents must be individually updated today What is the impact? This creates manual work each time a graphic needs to be updated Describe your idea Enabl...
Brittany Rhoney about 1 year ago in Knowledge bases 0 Future consideration

Create custom styles for use in KB text editor

What is the challenge? The text editor has limited pre-set styles available. For more complex or technical documents, the ability to create and save custom styles would be beneficial, particularly for users of Aha! Knowledge Advanced. What is the ...
Brittany Rhoney about 1 year ago in Knowledge bases 1 Future consideration

Restrict users/certain roles from editing, moving, or deleting certain material on a page/template in the knowledge base (in other words, limit some users to writing, editing, deleting, etc to just certain parts of the page).

What is the challenge? Need certain material to remain constant across pages What is the impact? Over time, pages can be modified and become non-uniform Describe your idea I would like the ability to restrict users/certain roles from editing, mo...
Guest about 1 year ago in Knowledge bases 2 Future consideration

Ability to nest notes from other workspaces under notes in the navigation

What is the challenge? I often publish notes from across workspaces. Even though these notes are related to distinct product areas, they share common themes. And my navigation in my knowledge base is structured around those themes. When adding not...
Scott Goldblatt about 1 year ago in Knowledge bases 0 Future consideration

Ability to format how text appears in relation to an image in Notes

What is the challenge? When adding an image into a Note that's meant for a Knowledge Base, there is no flexibility to control how the text wraps around an image. What is the impact? This limits how we are able to create notes with images that shou...
Guest about 1 year ago in Knowledge bases 2 Future consideration