It would be awesome if we had a way to post messages in the idea portal for users. I'm currently thinking about using this around the holidays to share updated SLA time frames (our portal is internal and we commit to a certain time frame for respo...
Guest
over 6 years ago
in Ideas portal
2
Already exists
Allow an aha user to delete images from comments posted by other users to the ideas portal.
We find our customers sometimes add screenshots into their comments which contain data which we believe shouldn't be public. For example this could be a screenshot taken from another application or from our application containing the customer's da...
Guest
about 9 years ago
in Ideas portal
1
Already exists
Display user company when adding new ideas or comments to Ideas Portal
Who would benefit? Other customers. What impact would it make? Organizational. How should it work? When a user adds a new idea or comments in the ideas portal, it would be beneficial if the user's company would also be displayed. This is especiall...
Guest
over 1 year ago
in Ideas portal
1
Already exists
Create an idea on behalf of a user (while using the Zendesk integration)
It'd be really nice if it didn't create the idea as the Zendesk user and just have it show up as a vote from the person who submitted the ticket.
Really it should show up as that person who created the idea instead of the analyst who has their Zen...
Guest
about 10 years ago
in Ideas portal
2
Already exists
Possibility to customise & format the add idea form
Today we use the idea portals in different contexts, and several cases we have rather long forms with different sections. It would be beneficial to be able to format the form a bit more into sections / enable a line to divide different parts of th...
Guest
over 5 years ago
in Ideas portal
0
Already exists
Among other attributes tracked in Zendesk, client name is an important factor in understanding the impact of, and reporting on our response to enhancement requests. Without the ability to map these attributes from Zendesk, we will have to manually...
Guest
almost 10 years ago
in Ideas portal
5
Already exists
As a Product Manager, I would like to "watch" an idea in an idea portal without having to commit either a vote or comment to it so that I can see how it's progressing and to be notified when other comment on it.
Guest
over 8 years ago
in Ideas portal
0
Already exists
It seems that atm when a user (idea creator) wishes to remove his user from Aha! he can't do it without contacting the Aha! support team and they have to contact the ideas portal owner (us) to remove and delete the user. Why not have this opting i...
Guest
almost 2 years ago
in User management
1
Already exists
Option to remain anonymous when submitting an Idea
The current settings in 'Configure Portals' reads ‘allow portal users to be anonymous’ however I’ve since confirmed that there isn’t an option to allow customer's to select this option if preferred. The selection of this box in the configuration m...
We would like to be able to hide and un-hide the Description and Contact fields on the epic level. A plus or minus sign that closes or expands the section would be perfect. In the new view, the rows are taller and columns wider, which requires mor...
Guest
about 5 years ago
in Ideas portal
2
Already exists