What is the challenge? Users can not complete authentication when the Azure DevOps organization is connected to a different Entra ID tenant than a users' home tenant. Microsoft's generic authorization endpoint resolves to the home tenant, with...

What is the challenge? Aha! Knowledge teams can configure branding for a published knowledge base, but cannot set a default font across note authoring. Authors must manually select fonts unless they start from a formatted template. Teams can...

What is the challenge? Creating and updating advanced estimates requires manual data entry across records, teams, scenarios, and time periods. What is the impact? Repetitive updates take time and make it harder to maintain consistent estimates as...

What is the challenge? Blank advanced estimates can cause records, teams, or quarters to be missing from pivot reports. Users must manually enter zeros to ensure the full planning picture is visible. What is the impact? Leaders and teams cannot r...

What is the challenge? AI rewrites articles for a human to review a draft, but does not highlight what has changed (added, removed) to allow the human to accept or dismiss suggestions related to text, formatting. alt text, style guide. What is th...

What is the challenge? Aha! allows a single record to be linked to more than one Jira issue through separate integrations, even when those integrations point to the same Jira Cloud site. This happens when a child record (Epic/Feature) is sent thro...

What is the challenge? When changing a record's status, the UI displays the new status before the required fields are completed, even though the status change has not taken effect. The required field by status warning does not make this pendin...

What is the challenge? Currently, a retrospective report shared via an Aha! presentation, shows a generic “Burndown” heading without identifying the release. Stakeholders viewing presentations cannot tell which release the results relate to. ...

What is the challenge? Salesforce has announced updated Connected App and External Client App Security Requirements. What is the impact? Customers want to ensure that the Salesforce integration will not experience connectivity issues. Describe you...

What is the challenge? Enabling Settings > User Feedback > Enable user feedback displays “This was helpful” and “This was not helpful” buttons beneath every page. These labels remain in English in our Spanish and German knowledge bases, and ...